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Neos Networks selected to help deliver hyperfast, 1Gbps connectivity to £800 million Aberdeen development to make it ‘the most connected community in Scotland’

  • Neos Networks

Grain chooses Neos Networks to create fibre-to-the-home network for Aberdeen’s Countesswells development

London, UK, 10 October 2017 Neos Networks, one of the UK’s leading connectivity suppliers, and part of SSE Group, today announced that it has won a competitive tender from advanced fibre broadband specialists Grain to deliver network connectivity to Countesswells, a new £800 million development in Aberdeen.

Countesswells will become home to a new community of residents, schools and businesses five miles outside of Aberdeen. The development represents a significant investment in new housing, job prospects and infrastructure to support the local economy. When completed, the new community will comprise 3,000 homes, two primary schools and an academy, community facilities, shops, offices, playparks and civic spaces all set within landscaped parkland and the existing woodland.

Connectivity takes centre stage

Connectivity is set to be key to the appeal of Countesswells, after developer Stewart Milne Group identified the need for a state-of-the-art gigabit fibre network, in light of recent property developments that have been plagued with insufficient broadband connections. Connectivity in the north-east of Scotland is also high on the UK Government agenda, with the recent news that Aberdeen and Aberdeenshire councils will each receive around £10m to test innovative ways of connecting offices and public sector buildings with the next generation of broadband.

To deliver the planned hyperfast connectivity – which will measure at up to 35 times faster than the average UK download speed – Grain needed a network partner that had a national fibre backbone that could support these high speeds, while offering uncontended connectivity. Seamless connectivity will become increasingly important as the average number of connected devices per family household rises to 50 by 2022, with more strain put on domestic broadband connections.

Neos Networks’ ever-expanding network and previous experience assured Grain that it had selected the right partner to meet immediate and long-term objectives.

“Neos Networks’ reputation for reliability and service delivery were important factors in our decision, but equally important was its expansive network reach,” said Rich Robinson, Managing Director, Grain. “We are thrilled to be able to offer Countesswells residents access to the country’s latest and most advanced communications technology. Together with Neos Networks we are establishing a true fibre community network to Countesswells, delivering direct connections from the internet to the router in each property, ensuring absolutely no congestion is experienced at peak times.”

Mike Magee, Director of Service Solutions at Neos Networks, said: “As the development progresses over the next 15 years, the fibre network will be available for all new residents as they move into their homes, ensuring they benefit from hyperfast broadband and a crystal-clear fibre connection from day one. We’re glad to be able to use our expertise and growing network to work with Grain to offer cutting-edge connectivity.”

The new Countesswells community is starting to take shape: with the major new infrastructure well underway, extensive tree planting and landscaping undertaken and 100 of the new homes already built and new residents moving in.

Allan McGregor, Project Director, Countesswells, said: “As part of our vision to make Countesswells the most connected community in Scotland, we made the decision to install the best fibre network at the outset. To achieve this, it’s important that we partnered with the best providers, and Grain and Neos Networks have given us confidence and assurance from the beginning. From the day they move in, residents will have a guaranteed high-speed connection.”

In recent years, Neos Networks has made significant investment in its UK-wide network. This ensures that the company is strategically placed to connect remote sites. Neos Networks recently announced the third phase of its network expansion programme, Project Edge, which brings the total number of exchanges served by its national fibre network to 140, with 300,000 prime business postcodes served.

“Neos Networks’ reputation for reliability and service delivery were important factors in our decision, but equally important was its expansive network reach.”

Rich Robinson, Managing Director at Grain

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CAS(T) certification marks government-grade excellence in security for Neos Networks

  • Neos Networks

Neos Networks awarded CAS(T) certification for its layer one optical and layer two Ethernet network services.

London, UK, 12 September 2017 Neos Networks, one of the UK’s leading connectivity and business telecoms suppliers, and part of SSE plc – today announced it has been certified by KPMG and the National Cyber Security Centre to the CAS(T) UK Government standard for telecommunications companies for its layer one Optical Wavelength and layer two Ethernet network services. CAS(T) provides assurance to customers that their systems and services are adequately protected against risks to the confidentiality, integrity and availability of information classified as HM Government OFFICIAL.

A major driving force in reducing the concern of potential physical or cyber-related threats is becoming CAS(T) accredited. In winning this accolade Neos Networks assures customers in the public and private sector, as well as partner systems integrators and outsourcers, that it can deliver connectivity to the CAS(T) assured standard. This, coupled with the recent network sharing deal signed between Neos Networks and Capita, further boosts connectivity between systems integrators and service providers serving the public sector.

The CAS(T) certification – which stands for CESG (Communications Electronics Security Group) Assured Services (Telecommunications) – involves an independent assessment focused on the key security areas of: service availability, insider attack, unauthorised access to the network and physical attack. Firewalls, authorisation processes, access policies and the physical vulnerability of the network were all analysed. Once the assessment was completed, the recommendation report was submitted to the National Cyber Security Centre (NCSC) which approved the certification.

‘Secure and available’ foundations

Neos Networks has a long heritage of going above and beyond to ensure customers are safeguarded on a much broader scale as part of its parent company, SSE Group. Clayton Tudor, Head of Network Operations at Neos Networks explains: “To put it into context, SSE Group is responsible for the management of some of the UK’s most critical infrastructures – power stations, hydro-electric dams and the like – we ensure their connectivity is undisturbed. The CAS(T) accreditation recognises the stringent measures we have put in place for our public and private sector telecoms customers.”

Tudor adds: “In addition to the regular stress testing we conduct on our own services, we have a controlled access set-up, whereby no supplier is able to gain access to the network without authorisation at the time of connection. We also have a real-time physical awareness of all assets, so we can pinpoint an issue in the unlikely event of a compromise. The Government’s Cyber Breaches Survey reported nearly half (46%) of all UK organisations suffered a cyber-security incident in the last year, with critical infrastructures like hospitals as key targets. We fully recognise the role networks play in preventing and deflecting potential threats to the network and connectivity.”

Customer support and customer excellence are also vital components of this accreditation reveals Colin Sempill, Managing Director at Neos Networks: “We’ve taken several steps to vet and ensure excellence in our own customer support services, which this CAS(T) accreditation embodies. Not only do we apply an individual NPS score to each customer service case, our transactional NPS score of 70+ places us on par with the consumer tech industries’ greatest innovators.”

“The certification is our first in the public sector space and means we will be working more closely with our systems integrator partners who sell directly to the public sector. It also marks our commitment to support the UK’s ‘Digital Strategy’ – a nationwide initiative for secure, high-capacity, reliable connectivity for business.”

“To put it into context, SSE Group is responsible for the management of some of the UK’s most critical infrastructures – power stations, hydro-electric dams and the like – we ensure their connectivity is undisturbed. The CAS(T) accreditation recognises the stringent measures we have put in place for our public and private sector Telecoms customers.”

Clayton Tudor, Head of Network Operations at Neos Networks

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Neos Networks launches Cloud Connect service, syncing businesses with leading cloud service providers

  • Neos Networks

Cloud Connect solution delivers dedicated service connecting business-critical networks to the public cloud

London, UK, 31st July 2017 Neos Networks, one of the UK’s leading connectivity suppliers, and part of SSE Group, today announced the availability of high-speed connectivity between businesses and their preferred cloud service providers (CSPs), such as Amazon Web Services (AWS) and Microsoft Azure. The service, known as Cloud Connect, offers businesses a private dedicated Ethernet connection to their chosen CSP, delivered over Neos Networks’ core network. This enables the service to bypass the public internet, which can carry a range of security and performance issues.

Recently IDC reported that cloud computing spend alone is growing at four and a half times the rate of IT spend, and has been since 2009. What’s more, it’s expected to grow at better than six times the rate of IT spending from 2015 through 2020. With more businesses moving away from traditional IT models and investing in private, public or hybrid cloud models, it is essential that those investing in public cloud applications do not suffer the performance issues often associated with accessing applications via the public internet. Neos Networks’ Cloud Connect service supports a range of bandwidths and allows access to multiple CSPs from its redundant by design platform.

Cloud Connect will be available through Neos Networks’ easy-to-navigate, price comparison engine, LIVEQUOTE, which allows users to generate competitive quotes in real-time for Cloud Connect as well as dedicated Ethernet circuits using both their own network as well as that of leading third parties.

Jeff Smith, Head of Product Development at Neos Networks explains: “As a connectivity provider, we see a sizeable amount of UK businesses looking to migrate legacy services to a number of different cloud or Infrastructure-as-a-Service (IaaS) environments. We’re launching Cloud Connect in direct response to our customers’ need for reliable, high-capacity access to public cloud services. As business-critical applications become more data-heavy, businesses require more reliable, efficient and secure connections. Our Cloud Connect service enables these businesses to connect directly with the award-winning cloud service providers of their choice.”

Customer excellence promise

With Cloud Connect, Neos Networks ensures the same standard of SLA as offered on its current Ethernet network alongside year-round, in-house customer support. Neos Networks’ commitment to real-time customer service has seen it take major steps in recent years to self-assess effectiveness. This manifests in a competitive transactional NPS score of 70+, positioning it among the UK’s most prolific innovators.

“At the beginning of 2017, IDC predicted global spending on IT infrastructure for off-premises cloud deployments would experience double-digit growth. Using our solution is the missing link that promises businesses the secure connection to the public cloud services they will increasingly rely on for mission-critical applications. Not only this, but it ensures that their cloud connection is expertly provisioned for, tailored and maintained throughout its lifecycle” said Smith.

“We’re launching Cloud Connect in direct response to our customers’ need for reliable, high-capacity access to public cloud services. As business-critical applications become more data-heavy, businesses require more reliable, efficient and secure connections. Our Cloud Connect service enables these businesses to connect directly with the award-winning cloud service providers of their choice.”

Jeff Smith, Head of Product Development, Neos Networks

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Neos Networks unveils plans to extend network reach to 55,000 additional business postcodes

  • Neos Networks

Trusted network provider to unbundle 40 more BT exchanges and leverage Openreach’s newly regulated Dark Fibre Access (DFA) service in the next phase of its Project Edge network expansion plan

London, 16 May 2017 Neos Networks, the UK’s leading provider of network infrastructure services, and part of the SSE Group, today announced its intention to further extend its network footprint by ’unbundling’ an additional 40 BT exchanges in prime business areas around the UK with high performance Ethernet services.

Neos Networks has also been confirmed as one of a small number of service providers in BT Openreach’s recently announced Dark Fibre Access trial. Subject to the satisfactory outcome of this trial, Neos Networks will use the newly regulated dark fibre services to provide connectivity to the 40 new exchanges.

This will be the third phase of the network expansion programme Neos Networks dubbed Project Edge and will bring the total number of exchanges served by its national fibre optic network to 140. The total number of postcodes in prime business areas that are served by the full Edge service will now increase to more than 300,000.

The Project Edge footprint is further extended by Neos Networks’ Edge Plus service, which provides its customers with access to the Ethernet services of six other leading suppliers across the breadth of the UK.

The 40 new exchanges, as well as all of the existing Edge 1, Edge 2 and Edge Plus sites, will be available to quote and order via Neos Networks’ online price comparison engine, LIVEQUOTE.  Ethernet prices from all Project Edge sources are compared and analysed for the best value using the tool, and they are delivered in a single Neos Networks service wrap in a matter of seconds.

The 40 exchanges will be unbundled during the course of the next nine months and will be named in batches as they come on-net.

“The decision to extend our network even further demonstrates just how committed we are to supporting the connectivity ambitions of the UK business community,” said Colin Sempill, Managing Director of Neos Networks. “We understand that to function in today’s economy, businesses need reliable, high capacity connectivity in all corners of the UK. It is through detailed analysis of LIVEQUOTE data as well as ongoing dialogue with direct customers and service providers, that we have selected these additional exchanges to which we will expand our network.”

Sempill continued: “We are also excited to be part of the Openreach Dark Fibre Access (DFA) trial and believe that this marks a turning point for the UK’s digital economy. For those that are agile enough, DFA will rapidly lead to more competitive services in an ever more competitive marketplace. With our track record of providing high performance, high availability connectivity to the most demanding businesses, we’re well placed to translate the cost advantages of DFA into more affordable services designed to reach ever wider business markets.”

We understand that to function in today’s economy, businesses need reliable, high capacity connectivity in all corners of the UK. It is through detailed analysis of LIVEQUOTE data as well as ongoing dialogue with direct customers and service providers, that we have selected these additional exchanges to which we will expand our network.

Colin Sempill, Managing Director, Neos Networks

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Neos Networks continue UK-wide expansion as it brings Ark data centres' Spring Park and Iomart Glasgow on-net

  • Neos Networks


London, 25 April 2017 Neos Networks, the UK’s leading provider of network infrastructure services, and part of the SSE Group – today announced the addition of two new facilities to its expanding UK fibre network: Ark Data Centres’ Spring Park and iomart Glasgow. Both data centres benefit from diverse routes and will have access to its full range of business ethernet and optical wavelength services.

This closely follows the addition of Infinity Romford North, on the increasingly popular Infinity Romford campus to the East of London, and demonstrates Neos Networks’ ongoing commitment to bringing strategically placed commercial data centres onto its network. To date, 78 facilities have been added, as Neos Networks continues to deliver its highly cost-effective and resilient services to customers nationwide.

Ark Data Centres’ Spring Park is a 38-acre campus based in Corsham, Wiltshire. The Tier III former Ministry of Defence site caters for both commercial and public sector data centre customers, including Boeing Defence UK, UKCloud, the Ministry of Defence and the UK Ministry of Justice. Ark Data Centres delivers data centre hosting to the UK public sector through its joint venture with the Cabinet Office: Crown Hosting Data Centres, which delivers increased efficiency, improved value and transparency of data centre hosting utilisation across all of the UK public sector.

“Many of our Spring Park Data Centre public and private sector customers have considerable security requirements that necessitate fail-safe connectivity,” said Jason Liggins, CTO at Ark Data Centres. “We’re delighted that another of our facilities is now connected to Neos Networks’ expansive network, giving our customers access to its full range of ultra-reliable and secure connectivity solutions.”

iomart is the UK’s most accredited provider of managed cloud services, which it delivers from eight secure data centres linked by a private 1800km+ dark fibre network. By connecting its facility in Glasgow into Neos Networks’ services, iomart’s customers in Scotland will benefit from even greater choice when it comes to critical network connectivity. Constructed specifically for the purpose of large scale server hosting and colocation, iomart’s Glasgow data centre offers DDoS-protected, enterprise-grade infrastructure for storage, backup and disaster recovery as well as public, private and hybrid cloud environments.

“Connecting our Glasgow facility to Neos Networks’ industry-leading optical networking services means iomart’s customers in Scotland will benefit from even greater choice when it comes to connectivity for their business critical services,” said Bill Strain, Chief Technology Officer at iomart. “Just like us, Neos Networks has a reputation for reliability and ongoing investment in its network, which makes a great fit for a connectivity partner.”

“By bringing another two top quality data centres on-net, we’re continuing our stated aim of pushing the boundaries of our UK-wide network, ensuring that we’re delivering highly resilient, cost-effective and high capacity connectivity to our customers, regardless of where they’re located,” said Colin Sempill, Managing Director of Neos Networks. “This continued investment has made us the go-to network provider for enterprise and service provider customers, who benefit from our suite of Internet, Carrier Ethernet and optical networking services and industry leading customer service.”

In addition to investing in its network reach, Neos Networks also remains fully committed to technical innovation.  For instance, the company is currently working on its forthcoming Network Function Virtualisation (NFV) and Software-Defined Network (SDN) based service delivery platform.

“By bringing another two top quality data centres on-net, we’re continuing our stated aim of pushing the boundaries of our UK-wide network, ensuring that we’re delivering highly resilient, cost-effective and high capacity connectivity to our customers, regardless of where they’re located.”

Colin Sempill, Managing Director, Neos Networks

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Neos Networks brings Infinity Romford North on-net as its network investment gathers pace

  • Neos Networks

With close links into Central London, Infinity Romford North becomes the 76th commercial data centre to be added to Neos Networks’ expanding network

London, UK, 31 January 2017 Neos Networks, the UK’s leading provider of network infrastructure services, and part of the SSE Group – today announced the latest data centre facility to be added to its national fibre network: Infinity Romford North, which is on the increasingly popular Infinity Romford campus to the East of London.  The new addition is part of Neos Networks’ ongoing network investment plan to on-net strategically and commercially important data centres – bringing the current total to 76 sites – in order to provide highly cost-effective and resilient Ethernet and optical wavelength services to its expanding customer base.

Infinity Romford North hosts a full range of data centre services, from rack level co-location to fully bespoke client dedicated data halls. With a number of financial services and blue chip organisations already on its books, Infinity expects to attract new enterprise clients who demand high capacity connectivity without the risk of downtime – both of which are proven signature services for Neos Networks.

High levels of customer interest have already confirmed the data centre’s popularity, with several organisations wishing to connect from Infinity Romford North to other locations across the UK.

“We’re delighted to be connected to Neos Networks’ ever expanding UK network and it’s great to see such strong early demand from customers,” said John Hall, Sales and Marketing Director at Infinity SDC.  “Our customer base already includes financial services organisations that have absolutely no tolerance for network failure, so Neos Networks is a perfect fit.  Its heritage as a trusted provider of ultra-reliable, high-capacity connectivity services is already attracting significant interest in our strategically placed facility.”

“As we continue to bring the most sought-after data centre facilities in the UK onto our network, Infinity Romford North complements our expanding UK-wide footprint, due to its proximity to the Capital and the significant investment that has been made in the development and regeneration of the surrounding area,” said Colin Sempill, Managing Director of Neos Networks. “The investment is already making us a more attractive proposition for enterprise and service provider customers because this enables us to deliver connections faster, with greater ease and at a more competitive price. In turn, Infinity Romford North’s customers now have access to our full range of Internet, Carrier Ethernet and optical networking services and can benefit from our full service wrap and ever-expanding network.”

In addition to investing in its network reach, Neos Networks also remains committed to providing the highest quality services possible. For example, its online price comparison engine, LIVEQUOTE, which compares and analyses Ethernet quotes from major UK carriers as well as Neos Networks, enables customers and partners to find and provision network services in real-time and at the most cost-effective price possible.

“As we continue to bring the most sought-after data centre facilities in the UK onto our network, Infinity Romford North complements our expanding UK-wide footprint.”

Colin Sempill, Managing Director, Neos Networks

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Ai Networks selects Neos Networks as Ethernet partner of choice

  • Neos Networks

Ai Networks‘ provide best possible pricing to their customers, following use of network service provider’s innovative LIVEQUOTE tool

London, 26 January 2017 Neos Networks, the UK’s leading provider of network infrastructure services, and part of the SSE Group – has today announced it has been selected by specialist connectivity provider Ai Networks as the firm’s Ethernet partner of choice. Ai Networks delivers dedicated internet access, MPLS, VoIP and colocation services to its customers across the UK and beyond. With increasing demand from both new and existing customers, Ai Networks needed a trusted network partner that could supply high-capacity Ethernet connections between its various data centres and customer sites.

Neos Networks’ ongoing Project Edge network expansion made it a suitable and cost-effective partner for Ai Networks. Project Edge was initially launched in order to make Neos Networks’ network more accessible for organisations like Ai Networks that operate nationwide. The Edge Plus phase ensured Neos Networks’ high-performance Ethernet services were available anywhere in the UK by interconnecting with other leading network providers. This was closely followed by the launch of Edge 2, which provided a further 50,000 prime business postcodes with easy access to the network.

While many wholesale providers rely heavily on legacy systems and infrastructure, Ai Networks found the service offered by Neos Networks to be highly flexible and user-friendly. The company took full advantage of the online quoting and ordering engine, LIVEQUOTE, which compares Ethernet quotes from major UK carriers as well as Neos Networks. This tool enabled Ai Networks to pass on the best possible prices to its own customers, therefore gaining a competitive edge.

“Neos Networks’ service has been highly responsive, making the initial order right through to delivery and implementation a smooth process,” said Mark Boost, Managing Director of Ai Networks. “We’ve also been impressed with its modern network infrastructure and LIVEQUOTE tool. Ai champions innovation, and with the use of legacy systems endemic in the telecoms industry, it’s encouraging to see Neos Networks joining us in finding innovative ways to improve the user experience.”

“We’re pleased to see that Ai Networks is so happy with the level of service it has received, from the initial order placement stage – which was conducted online via our LIVEQUOTE portal – through to delivery and implementation of multiple Ethernet connections,” said Colin Sempill, Managing Director of Neos Networks. “As we continue to expand our network footprint, we look forward to helping Ai Networks broaden its own reach as customer demand increases.”

To find out more about Ai Networks visit their website https://www.ai.co.uk.

“We’re pleased to see that Ai Networks is so happy with the level of service it has received, from the initial order placement stage – which was conducted online via our LIVEQUOTE portal – through to delivery and implementation of multiple Ethernet connections.”

Colin Sempill, Managing Director, Neos Networks

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Neos Networks connects London Stock Exchange Group’s customers

  • Neos Networks

London Stock Exchange and its customers to take advantage of Neos Networks’ ultra-resilient, low latency optical network, tailored specifically to meet the needs of the trading community

London, UK, 10 October 2016 Neos Networks, the UK’s leading provider of network infrastructure and data centre services, and part of the SSE group – today announced that it has been named an Accredited Connectivity Partner (ACP) by London Stock Exchange Group (LSEG). This agreement gives Neos Networks’ customers the ability to connect directly to London Stock Exchange – to execute some of the fastest, most reliable exchange transactions in London’s financial services market.

LSEG operates a broad range of international equity, bond and derivatives markets. It also offers a direct and dedicated connectivity service – Customer Managed Connectivity (CMC) – which allows customers to access its markets through Accredited Connectivity Partners. The addition of ACPs such as Neos Networks, means that LSEG members, non-members and independent software vendors have one more choice when selecting connectivity partners.

This latest agreement follows the construction of new network routes, both under the streets in traditional ducts, as well as far deeper underground in the waste water network.  This network infrastructure provides London Stock Exchange customers with a range of low latency, diverse routing options, using either dark fibre or managed wavelength services to London City, Docklands and Slough data centres.

The new LSEG service offers next generation optical networking gateways using “OTN” optical transport networking interfaces, offering LSEG customers the ability to connect to over 76 commercial data centres nationally with very short lead times, cost effectively, and at speeds of up to 100Gbps with multiple separately routed channels where needed.

Utilising industry leading networking technology from Ciena, service resilience and redundancy is ensured by using four dual optical networking chassis on opposite sides of the London Stock Exchange data centre, providing customers with high levels of confidence for their time critical connectivity requirements.

Nigel Harold, Head of Business Development – Technology, London Stock Exchange Group said: “Neos Networks’ network offers a valuable addition to our choice of Accredited Connectivity Partners.  We are confident that SSE’s infrastructure and experience will benefit our Customer Managed Connectivity service, meeting the needs of clients who require connections via reliable, low latency networks.”

“As an Accredited Connectivity Partner of the London Stock Exchange, and by bringing its data centre on-net, we’re offering up an unprecedented connectivity service to London Stock Exchange stakeholders – from banks to traders,” said Colin Sempill, Managing Director at Neos Networks. “In the financial services industry, it is paramount that networking partners provide reliable and fast connectivity. We live and breathe this at Neos Networks, given our years of heritage in engineering our network for some of the most risk-averse industries in the world, most notably energy providers.”

“For our data centre customers, this means they will have access to one of the most prestigious financial institutions in the world. The heartbeat of London’s banking district, it will open up the opportunity to provide best-of-breed connectivity services where speed truly equals money. What’s more, with built in flexibility and scalability we have future-proofed the network, ensuring that as the market changes, we can be as responsive to bandwidth demand as the traders are to market shifts. With that in mind, we’re looking forward to a great partnership with London Stock Exchange Group and its customers,” said Sempill.

“We are confident that SSE’s infrastructure and experience will benefit our Customer Managed Connectivity service, meeting the needs of clients who require connections via reliable, low latency networks”

Nigel Harold, Head of Business Development – Technology, London Stock Exchange Group

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Capita Plc, Updata Infrastructure and Neos Networks sign major fixed line network sharing deal

  • Neos Networks

Seven year strategic partnership doubles regional network footprint for Neos Networks and gives Updata and Capita plc a new high availability, terabit capacity, national optical network for major outsourcing projects.

London, UK, 8th November 2016 Neos Networks, the UK’s leading provider of network infrastructure and data centre services and part of SSE Plc – today announce a ground-breaking, large scale, fixed line network sharing deal with Capita plc, Updata Infrastructure (Updata). The partnership allows each company to share the physical network assets of the other over the term of the seven year agreement.

For the 300+ IT & Telecoms service provider customers who use Neos Networks’ (SSE) National Ethernet connectivity services, the deal will double their SSE service coverage from 250,000 business postcodes to over 500,000. For SSE, the deal shaves two years off its planned network expansion programme (“Project Edge”), reduces the cost of network expansion by at least 50%, adding 350 BT Exchanges to the SSE network footprint.

Updata and Capita will see each of their eight regional data centres connected directly and diversely to SSE’s national fibre optic network. This new capability will provide rapidly scalable, high availability, highly secure (CESG CAS-T) connectivity for their major Government and Corporate clients. The network is further engineered to deliver high performance, low latency synchronous replication, cloud service aggregation, network service orchestration and managed IT service delivery to their customer sites nationwide.

“It is extremely exciting to be announcing such a significant agreement to the I.T. & Telecoms market,” said Colin Sempill, Managing Director at Neos Networks. “Network and infrastructure sharing models like this are commonplace in mobile telephony markets, but very unusual on this scale in fixed line telecoms. Doubling our service footprint in a relatively short period of time will make us one of the largest fixed line telecoms providers in the UK at a stroke. When combined with our reputation for reliability and service delivery performance, it will allow many thousands more businesses to benefit from our brand of high capacity, high availability services more cost effectively than ever before.”

“We’re very happy to announce our new commercial arrangement with Neos Networks which will enable each party to address new market opportunities,” said Béatrice Butsana-Sita, Updata Managing Director. “It’s very important to us that our customers gain access to the kind of robust, scalable, high capacity networking fabric that SSE provides nationally. Connecting our assets together in a way that allows each to share the benefits of the other just made sense. Specifically, this will allow us to provide dedicated networking services to enterprise-sized clients who need connectivity in all corners of the UK. ”

About Updata Infrastructure
Updata Infrastructure is a leading managed networks and communications integrator, providing services to public and private sector clients. It provides a flexible approach to service integration, delivering innovative networks that help organisations to deliver increased business agility and service performance. For further information, please visit http://www.updata.net

“It’s very important to us that our customers gain access to the kind of robust, scalable, high capacity networking fabric that SSE provides nationally. Connecting our assets together in a way that allows each to share the benefits of the other just made sense. Specifically, this will allow us to provide dedicated networking services to enterprise-sized clients who need connectivity in all corners of the UK. ”

Béatrice Butsana-Sita, Updata Managing Director

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London Capital Group chooses Neos Networks to boost its network resilience

  • Neos Networks

London, UK, September 20th, 2016 Neos Networks, the UK’s leading provider of network infrastructure and data centre services, and part of the SSE group – today announced that it is providing leading online financial trading company, London Capital Group (LCG), with ultra-resilient connectivity from its head office in Knightsbridge, London, to its two mission-critical data centres London Capital Group chooses Neos Networks to boost its network resilience located in Slough and Greenwich. Neos Networks is also providing IP Transit in the Greenwich data centre.

Following a period of ownership change and an increase in demand from customers, LCG wanted to ensure that its network was designed to be as flexible as possible utilising cutting edge technology, so it could cater for the changing network requirements of the business and support future growth. After a full market review, Neos Networks was chosen due to the autonomy it has over its network and its ability to deliver resilient wavelength connectivity. The 1Gbps point-to-point links – which were completely diverse from LCG’s other telecoms networks – are exclusively dedicated to LCG’s requirements. This, combined with the flexible service Neos Networks offer its customers, means that LCG is free to control its network infrastructure in line with changing network demands, rather than relying on a third party, which can cause delays and inefficiencies.

“We took the decision to redesign our entire network to ensure we could operate no matter what the circumstances and Neos Networks became a fundamental piece in that puzzle,” said Blair Wright, CIO at LCG. “Our network demands have soared as the business has grown and, with new headquarters in Knightsbridge, we needed connectivity that could support the level of trading activity we’re engaged in now and in the future. It was Neos Networks’ engineering heritage and reputation for reliability that gave us peace of mind for this most recent network investment.”

“For the online financial trading industry, network reliability is paramount to business success,” said Colin Sempill, Managing Director at Neos Networks. “We understand that timing is everything in trading and a network going down should be the least of a company’s worries. The combination of a dedicated team, our investment to extend the breadth of our network and the time we’ve spent engineering the solution with the future in mind, means that we can guarantee reliability for LCG and the broader financial services industry.”

It was Neos Networks’ engineering heritage and reputation for reliability that gave us peace of mind for this most recent network investment.

Blair Wright, CIO, LCG

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Neos Networks lights up two Farnborough data centres as it ramps up network growth

  • Neos Networks

London, September 14, 2016 Neos Networks, the UK’s leading provider of network infrastructure services, and part of the SSE Group, today announced the latest two data centres to be added to its national fibre network. Customers of Ark and Datum’s data centres, which are both located in Farnborough, will now have access to Neos Networks’ full range of Business Ethernet, dark fibre and optical networking solutions.

Neos Networks is committed to investing in strategically placed data centres and exchanges as part of the ongoing expansion of its network footprint. It already has more than 70 commercial data centres on-net. This continuing expansion is in response to increased demand for high capacity and the need for low latency, resilient services that support organisations’ connectivity requirements both now and in the future.

The addition of these two facilities is in-line with Neos Networks’ commitment to bringing top quality data centres in prime locations onto the network. Indeed, the two Farnborough sites offer data centre occupiers the advantage of a close link into London whilst set outside the M25.

“We’re delighted that our data centre customers at our flagship facility in the QinetiQ Cody Technology Park – which include high profile public sector and financial services organisations – will have access to Neos Networks’ suite of highly resilient and high capacity networking services,” said Liam Mitchell, Data Centre Manager at Datum. “Our customers demand always-on, highly robust services; their business models cannot tolerate any amount of downtime. Neos Networks’ network, with its well-earned reputation for engineering excellence, provides a number of great connectivity options for our risk-adverse customers.”

Jason Liggins, CTO at Ark Data Centres added: “Our customer base is predominantly wholesale, comprising large enterprises, Managed Service Providers, Systems Integrators and central Government organisations; all of whom require significant assurances regarding security and availability of services. Our involvement in the Crown Hosting Data Centres Framework – a joint venture with the Cabinet Office to deliver high value data centre capacity at the highest assurance levels – in particular, made Neos Networks a good fit for us given its heritage as a trusted network provider.”

Since lighting up the two Farnborough facilities, Neos Networks has signed its first deal with Efar, a Southern Communications Group Company, to deliver a 10Gbps wave between Ark and Equinix LD5 in Slough. “The speed of implementation and strong project delivery expertise from Neos Networks has been impressive,” said Matt Wring, Chief Technical Officer at Efar. “Our account team has been excellent in communicating progress with us and managing the project. What’s more, the connection has proved to be reliable and cost-effective.”

“By connecting both Ark and Datum’s top quality data centres, we’re continuing the momentum of our ambitious expansion plans to bring our networking solutions to the most strategically placed facilities in the UK,” said Colin Sempill, Managing Director of Neos Networks. “As a company that prides itself on delivering the best possible class of connectivity for organisations with no tolerance to risk or downtime, we intend to continue to extend our reach to more prime business postcodes and leading facilities across the UK.”

This expansion into Farnborough is only one of many network enhancements made by Neos Networks. The latest development of Neos Networks’ network expansion, Edge 2, has seen 34 BT exchanges added to the company’s existing 12,000+km, 265 Point of Presence (PoP) UK-wide network from Q2 2016. In addition to investing in its network reach, Neos Networks also remains dedicated to providing the highest quality services possible. For instance, its LIGHTNOW service, which offers optical wavelength connectivity deployed in just one week, is available in 23 of London’s busiest data centres and nine in Manchester.

By connecting both Ark and Datum’s top quality data centres, we’re continuing the momentum of our ambitious expansion plans to bring our networking solutions to the most strategically placed facilities in the UK

Colin Sempill, Managing Director, Neos Networks

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Neos Networks strikes new deal with Colt to extend Ethernet service offering

  • Neos Networks

London, UK, 12 July 2016 Neos Networks, the UK’s leading provider of network infrastructure and data centre services, and part of the SSE Group, today announced that Colt’s award winning Ethernet networking services are now fully integrated and available via its Edge Plus platform. This extends Neos Networks’ connectivity offering beyond its own network footprint and builds on Neos Networks’ commitment to providing the most resilient and high capacity networking services to customers.

Edge Plus provides Neos Networks’ customers with access to a wide range of high performance Ethernet services by interconnecting with other leading network providers. Using its proprietary price comparison engine – LIVEQUOTE – customers can quickly and easily analyse prices quoted by the UK’s major network suppliers, Colt, BT Wholesale, Virgin Media, Vodafone, TalkTalk and Neos Networks, for any postcode. This enables them to cherry pick the most competitive network provider for each of their premises, irrespective of the number of sites or their locations.

The latest addition of Colt’s services to the Edge Plus platform affords Neos Networks’ customers with even greater choice over their networking solutions. Colt offers a complete range of Ethernet services from point-to point and point-to-multipoint Ethernet connections at speeds ranging from 2Mbps to 100Gbps. Most importantly, the performance and resilience of Colt’s Ethernet Services means Neos Networks’ customers will have complete confidence knowing their Colt service is provided on protected rings, dual-homed infrastructure and a robust core network.

“We’re pleased that we can now provide access to Colt’s network as part of our own connectivity service,” said Colin Sempill, Managing Director at Neos Networks. “We’re committed to ensuring our customers get the most resilient and expansive network coverage. When this means going beyond our own network footprint, we understand the need for strategic integrations to go that extra mile.”

“Neos Networks’ Edge Plus service is providing customers with a cost-effective way of accessing a highly resilient network, wherever they are located,” said Nigel Tromans, Ethernet Product Manager at Colt. “Colt is proud to offer the most extensive Ethernet coverage across Europe over our wholly owned and managed 38,000km network enabling access to over 24,000 buildings. We think our network fits perfectly within the Edge Plus portfolio and we’re looking forward to working with Neos Networks to help customers not only extend their reach, but also access highly resilient and award winning Ethernet services from Colt.”

We think our network fits perfectly within the Edge Plus portfolio and we’re looking forward to working with Neos Networks to help customers not only extend their reach, but also access highly resilient and award winning Ethernet services from Colt

Nigel Tromans, Ethernet Product Manager, Colt

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Neos Networks switches on 30 new exchanges in latest phase of major UK network expansion

  • Neos Networks

London, UK, 24 May 2016 Neos Networks, the UK’s leading provider of high availability connectivity services and part of the SSE Group, today announced that its network services are now available at a further 30 BT exchanges located across the UK. This latest expansion adds to Neos Networks’ existing 12,00+km, 232 Point of Presence (PoP) UK-wide fibre network, and is part of the operator’s ongoing commitment to offer a highly resilient networking alternative to enterprises located in all of the UK’s key business districts.

Dubbed ‘Edge 2’, the latest initiative provides businesses located in a further 50,000 prime business postcodes with easy access to Neos Networks’ network. The 30 BT exchanges now live are: Aberdeen Denburn, Aylesbury, Birmingham Midland, Bolton, Bradford, Chelmsford, Colchester, Darlington, Doncaster, Edinburgh Waverley, Glasgow Douglas, Harrogate, High Wycombe, Inverness, Ipswich, Leicester Montford, Lincoln, Lochnagar, Loughborough, Maidstone, Newcastle, Norwich, Oldham, Oxford, Peterborough, Rochdale, Sheffield Attercliffe, Sheffield, Stockton and York.

A further four BT exchanges, located in Gloucester, Cheltenham, Wokingham and Farnborough, will be added by the end of Q2 2016.

Edge 2 is the second phase of Neos Networks’ ‘Project Edge’ network expansion programme. The first phase, announced in November 2013, brought 54 new exchanges on to Neos Networks’ network, serving 200,000 business postcodes primarily in the London area. With today’s announcement of 30 additional PoPs, and by interconnecting with other leading network service providers in the UK, Neos Networks has initiated full UK-wide coverage. Edge 2 enables Neos Networks’ customers to purchase additional Ethernet services directly and in doing so, benefit from its reputable delivery service wrap and highly resilient, extensive national network.

“In 2015, we experienced a 250 percent increase in orders of our Ethernet services, demonstrating the success of our ongoing network expansion,” said Colin Sempill, Managing Director, Neos Networks. “With 30 new exchanges now live as part of Edge 2, and more to come within the next few months, organisations can now benefit from even greater access to our high quality Ethernet services, regardless of where they are in the country.”

The new PoPs are now available via Neos Networks’ online price comparison engine, LIVEQUOTE, which compares and analyses the Ethernet quotes from major UK carriers as well as Neos Networks. The tool enables Neos Networks’ partners to find and provision network services for their customers in real-time at the most cost-effective price possible.

Neos Networks’ diverse Ethernet customer base includes Brewin Dolphin, Mitsubishi UFJ Financial Group Inc (MUFG), Marston’s Telecoms, Jisc and the University of Law.

In 2015, we experienced a 250 percent increase in orders of our Ethernet services, demonstrating the success of our ongoing network expansion

Colin Sempill, Managing Director, Neos Networks

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Brightstar illuminates London with new connectivity solution from Neos Networks

  • Neos Networks

London, UK, 17 May 2016 Neos Networks, the UK’s leading provider of network infrastructure and data centre services, and part of the SSE Group – today announced it has been selected by Internet service provider, Brightstar, to deliver 100Mbps Ethernet connectivity in and around London, where the majority of its customers are located, as well as further afield.

With strong demand for Brightstar’s internet services from a wide range of businesses – from moderate sized businesses to large enterprises across a number of industries, including hospitality – the company needed a reliable Ethernet network across the entire London metropolitan area. Neos Networks’ recent Project Edge network expansion meant that it was in an ideal position to meet Brightstar’s needs. With a network reach of 12,000+km and 265 points of presence serving 250,000 metropolitan business postcodes, Neos Networks’ network coverage meant it could instantly service a number of Brightstar’s customers. In areas where its network does not reach, the third phase of Project Edge – Edge Plus, with its innovative LIVEQUOTE tool – offers Brightstar a seamless alternative. The LIVEQUOTE tool was not only used to find the most cost-effective, specification-compliant networks for Brightstar, but the Neos Networks team also trained Brightstar to use the LIVEQUOTE with its own customers.

While the initial agreement was for four circuits, this was swiftly extended to more than 20 in a three year contract; a testament to the great relationship to Neos Networks team has forged with Brightstar. The Internet service provider benefitted from the personal approach taken by Neos Networks and the open and honest relationship meant that the project was issue-free from procurement to delivery.

“We needed a network that was dependable and a team who were experienced in delivering networks without hiccups,” said Mark Barber, Managing Director at Brightstar. “Neos Networks is renowned for its reliable connectivity and with a skillful team offering one of the simplest on-boarding procedures in the market; it was a clear choice for us. With Neos Networks, we got what we ordered, we got it on time and the team was able to be flexible as and when we required additional connectivity services.”

“We’re thrilled that Project Edge has made our dependable network a viable choice for Brightstar,” said Colin Sempill, Managing Director, Neos Networks. “Its sheer reach, combined with the integration capabilities and LIVEQUOTE pricing tool, means that Brightstar can be responsive and agile to its customers’ network demands, which is particularly important to those companies working in seasonal industries with unpredictable demand.  We’re looking forward to a long relationship as Brightstar’s network provider of choice.”

We’re thrilled that Project Edge has made our dependable network a viable choice for Brightstar

Colin Sempill, Managing Director, Neos Networks

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Starcom Technologies calls on Neos Networks to transform its core network after a merger demanded increased capacity

  • Neos Networks

London, May 4, 2016 Neos Networks, the UK’s leading provider of network infrastructure and data centre services, and part of the SSE Group, has been selected by Starcom Technologies to boost the capacity of its backhaul network. Starcom offers a range of managed services, cloud services, backup, disaster recovery and consultancy services, predominantly from its Edinburgh-based data centre but also from key facilities in London and Manchester. Following a recent merger with K3 Hosting, Starcom needed to accommodate an expanded customer base while also supporting its continued organic growth. This required Starcom to boost the capacity of its network interconnects between its three core data centres to meet growing demands from both new and existing customers.

After an in-depth consultation with Neos Networks’ network experts, Starcom opted for a 10Gbps optical ring between its Edinburgh data centre and its core facilities in London and Manchester, both of which are now connected with Neos Networks’ high-speed and ultra-resilient optical networking service, LIGHTNOW.

“Neos Networks has enabled us to improve efficiency and cost-effectively increase the capacity of our backhaul network, but most importantly it has given us the peace of mind that comes from a truly resilient and diverse network circuit,” said Craig Bright, IT infrastructure manager at Starcom.  “Our customers will now benefit from improved disaster recovery and high availability services, which were the fundamental business drivers for the project.”

Reliability was also at the top of Starcom’s list of priorities. Being renowned as a trusted network provider for the SSE Group, was therefore an important factor in Starcom’s decision, as was the ongoing investment in Neos Networks network – including the launch of phase two of Project Edge, dubbed ‘Edge 2’ which allows service providers to access over 250,000 business postcodes in areas of high demand. Couple that with Neos Networks’ online price comparison engine, LIVEQUOTE, which compares and analyses Ethernet quotes from major UK carriers as well as Neos Networks, allowing Starcom to find and provision network services for its customers in real-time and at the most cost-effective price possible.

Bright added: “The upgrade has also enabled us to begin selling layer two and three Ethernet services, which was also a key factor for us as a growing business looking to diversify into different areas.  As for the implementation itself, our dedicated account team did a brilliant job in ensuring that everything ran smoothly and on time.  We view this as just the beginning of a longstanding relationship with Neos Networks as our trusted network partner of choice.”

“We’re delighted that our LIGHTNOW service, in part, has helped Starcom to support its newly expanded customer base following the merger with K3 Hosting and as it continues to grow organically,” said Colin Sempill, managing director of Neos Networks.  “The new network ring is not only providing enhanced reliability and availability, the subsequent efficiency savings will also enable Starcom to become a more competitive player by passing on economies of scale to its own customers.”

Neos Networks has enabled us to improve efficiency and cost-effectively increase the capacity of our backhaul network.

Craig Bright, IT infrastructure manager at Starcom

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