Dedicated Internet Access & Services | Business | Neos Networks

Dedicated Internet Access & Services

Our Dedicated Internet Access and IP Transit solutions provide high capacity, secure and flexible Internet services to businesses across the UK.

In today's hyper-connected world, a solid internet connection isn't just a perk; it's a fundamental necessity for businesses.

If your internet connection is dependable and fast, you should never have to think about it. It’s only when a poor connection causes problems that you become more aware of it. A dedicated internet connection enables you to do business as usual, offering peace of mind.

Our Dedicated Internet Access (DIA) services are tailor-made for businesses heavily reliant on a stable and high-speed internet connection. 

Plus, our core network ensures resilience, eliminating the typical concerns of service interruptions that plague businesses. With this infrastructure in place, you can rest assured that your connectivity remains unwavering.

Our DIA solutions

Whether you prefer an unmanaged or managed approach, we’ve got flexible options, and can easily scale bandwidth from 100Mbps to 10Gbps to meet the demands of today’s digital businesses. 

DIA – wires only

This service provides a private, exclusive link from your business premises directly to the internet. With DIA bandwidth, you get sole access, eliminating worries about shared usage affecting speed or causing congestion. 

With DIA, the onus for network management, configuration, performance monitoring, and handling technical and security issues rests with your in-house IT expertise, giving you full control over your connectivity setup. 

  • Customer supplied router
  • Customer or Neos Networks supplied IP address range – customer to configure on their router
  • Customer must monitor their router to ensure service is live.
DIA – managed

This service delivers the same dedicated and uncontended connection as DIA, ensuring reliable and consistent internet access. However, the key difference in this service is that we take the reins in full management, monitoring, and technical support. 

With MDIA, your business benefits from expert assistance in setting up, monitoring, and maintaining your internet connection, making it a valuable asset for businesses without in-house IT expertise, ensuring seamless network management. 

How to set up Managed Dedicated Internet Access

  • Neos Networks supplied router
  • Customer or Neos Networks supplied IP address range – Neos Networks will pre-configure the router
  • Neos Networks will monitor the service (up/down)
  • Neos Networks will manage the router (break/fix, software patching, etc.)
  • Five-hour router break/fix.
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Why choose Neos Networks?

We offer reliable, robust, and competitively priced business internet services through our extensive UK-wide private network. With over two decades of industry expertise, our dedicated account managers and 24/7 Network Operations Center (NOC) support your order journey, providing you with a dependable internet solution for your business needs.

Dedicated Internet Access brochures

Business Internet FAQs

Take a look at our FAQs for business Internet

  • What is Managed DIA?

    Managed Dedicated Internet Access (DIA) provides the customer with a private connection to the internet where both the router and circuit are monitored and maintained on the customer’s behalf. Service providers will provision IP addresses for the customer and configure these upon a router. Once live, they will pro-actively monitor the service and keep software versions up-to-date.


  • Does your business need DIA?

    If you're looking for high performing internet access that's consistent and dedicated to your business, then DIA should be considered. It offers fast upload and download speeds and quality of service. Plus with speeds up to 10Gbps, you can rest assured that you have the capacity requirements to support a growing business.

  • What are the differences between Managed DIA and wires-only DIA?

    Wires-only DIA includes the provision of IP addresses, but the customer is responsible for providing a router and configuring the IP addresses on the router. The customer is also responsible for the maintenance and management of that router and software upon it. For Managed DIA, the service provider will provide the pre-configured router, monitor the circuit, router and maintain the router and software.


  • What is a leased line connection?


    A leased line is a private telecommunications network path used by businesses to connect geographically distant offices. A leased line is a dedicated fixed-bandwidth data connection that enables Internet connections, links devices and servers in different corporate offices, carries voice traffic and allows staff to connect remotely through a VPN.

  • What are the advantages and disadvantages of leased line connections?


    With an uncontended connection that goes directly into your building, you are guaranteed high symmetric speeds. The benefits of leased line are better connectivity and equally fast upload and download speeds. However, leased line connections require investment. They have longer set-up times and are more expensive than Asymmetric Digital Subscriber Line (ADSL) connections.

  • What is an IP Transit service?


    Internet Transit connects Internet Service Providers (ISPs) to access larger networks. IP Transit offers a reliable, high-performance and cost-effective solution based on a multi-homed and Border Gateway Protocol (BGP) enabled platforms.

  • How much does Dedicated Internet Access cost?

    As connectivity continues to improve, tariffs for dedicated internet access have come down significantly in recent years. Businesses can now benefit from dedicated connections for hundreds of pounds per month, rather than the four-figure sums of the past. Of course, prices will depend upon the speed of the connection you require. 

    We offer fibre circuit access across the UK, at speeds ranging from 10Mbps to 10Gbps, as well as Ethernet over FTTC/P access options that support a range of lower bandwidths, from 80/20Mbps to 1000/220Mbps. Your bandwidth is scalable, so you can step it up or down as your business needs change, regardless of data usage. Also, by using a large number of points of presence (PoPs) and multiple access providers, we keep connection costs lower.

  • What’s the importance of a Dedicated Internet connection?

    Today more than ever, a reliable internet connection is vital to the smooth running of most businesses. A fast connection can increase the productivity of your employees, while a poor-quality connection that regularly drops out can bring a halt to work and cause frustration among your personnel. A Dedicated Internet connection will ensure that the speed and reliability of your connection won’t be affected by other local users, through the avoidance of the public internet, keeping your operations going, no matter what.

    There are various transport options for dedicated connections, including Full Fibre Ethernet, Fibre to the Premise and Fibre to the Cabinet (FTTP and FTTC), Ethernet over Fibre to the Premise (EoFTTP) and Ethernet over Fibre the Cabinet (EoFTTC) and Ethernet First Mile. However, they all have these characteristics in common:

    • Guaranteed bandwidth
    • Synchronous download and upload speeds
    • Low latency, with minimal delays in data transmission
    • Better throughput, allowing more data to be transferred faster
  • What is the difference between DIA and broadband connectivity?

    When it comes to DIA versus broadband, both hold similarities. So why take one over the other? The main difference between the two services is that, when taking a DIA connection, the service is dedicated to your business alone. This means you're not sharing your connectivity with other users in the area and so will benefit from lower latencies and less contention on the line. In addition, capacities are typically higher for DIA services. Ideal for those looking to flex their connectivity as their business grows.

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