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Neos Networks helps Scotia Gas Networks keep its 5.8m customers cooking with gas

  • Neos Networks

Neos Networks will now deliver extended WAN & LAN services to connect SGN’s core gas control sites. 

London, 2 September 2014: Neos Networks, the UK’s leading provider of network infrastructure and data centre services, and part of the SSE Group, has today announced that it has extended its existing relationship with Scotia Gas Networks (SGN), in a new deal to connect its main gas control sites, from which it monitors and controls the flow of gas across Scotland and Southern England.

Having supported SGN’s gas network since 2006, this new contract will see Neos Networks deliver extended WAN and LAN services to link its core sites in Horley and Horsham. Neos Networks’ Ethernet services also now connect 40 SGN depots and its layer three packet network is linking 62 hilltop and offtake sites. As part of this latest project, Neos Networks also delivers telemetry services, which enable SGN to manage, communicate and transfer critical and regulatory information between these locations, and will also provide and manage its critical telephony connectivity services.

Neos Networks was awarded this latest contract following a competitive tender. Key to SGN’s decision this time around – in addition to the guaranteed availability of the network – was the bespoke service wrap and the highly qualified, attentive team, which was completely informed on its evolving business needs. For example, billing accuracy and predictability was extremely important for SGN, and Neos Networks’ team continues to offer this granularity on a quarterly basis.

“Due to the nature of the mission critical services we deliver to customers 24/7, working with a trusted provider, that wouldn’t let us down when it came to availability, really was our top priority,” said Andrew Quail, director of IT at SGN. “Neos Networks’ continued efforts to meet this expectation throughout our time working together made it a clear choice for our latest network requirement and the dedicated telecoms team didn’t let us down. Neos Networks offers a level of flexibility and availability that goes above and beyond the confines of our contractual agreement, it takes our changing business needs in its stride, delivering an impressive service that extends to both the network and the people involved. We look forward to continuing the relationship in the future.”

Flexibility of telecoms services was also particularly important to SGN, as it needed to be able to rapidly scale up network capacity at times of peak demand, while ensuring that its 5.8 million customers are connected at all times and without fail.

“Our heritage as a trusted network provider and extensive experience in delivering mission critical services to energy companies – including to our parent company, SSE – was crucial to SGN when we began working together in 2006,” said Colin Sempill, managing director at Neos Networks. “Indeed, our reputation gave SGN the peace of mind that we have an in-depth understanding of the industry and are able to meet its changing requirements. We are delighted to have extended our relationship with SGN and are proud to report that we now deliver the majority of the company’s WAN and LAN requirements.”

About SGN

Scotia Gas Networks (SGN) provides a safe and secure supply of natural gas to 5.8 million customers. SGN is the UK’s second largest gas distribution company, operating over 74,000 km of gas mains and services throughout Scotland as Scotland Gas Networks, and in the south of England as Southern Gas Networks.

Neos Networks offers a level of flexibility and availability that goes above and beyond the confines of our contractual agreement, it takes our changing business needs in its stride, delivering an impressive service that extends to both the network and the people involved.

Andrew Quail, Director of IT at SGN

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Neos Networks to provide the next generation fibre network for Janet

  • Neos Networks

Neos Networks has been awarded a 10 year, £30 million contract to provide 6,500km of fibre network to over 30 UK sites connected to the ‘Janet’ network infrastructure used by the UK’s research and education community.

The contract is Neos Networks’ largest network management partnership and underlines its position as a significant player in this competitive market. The contract will support the development of the next generation fibre network for Janet – Janet6 – and will ensure the critical infrastructure is flexible, sustainable, resilient and able to deliver the high capacity requirements of the future. The Janet network provides a world-class network infrastructure to meet the needs of the research and education community across the UK. The Janet backbone consists of a dedicated optical fibre, which can run at up to 400Gbit/s and serves a community of 18 million users.

Mark Mathieson, Neos Networks’ Managing Director, Networks, said:

“Neos Networks was able to provide the flexibility and responsiveness that were essential for supporting Janet as it evolves its communication infrastructure to meet the education community’s future demands. This contract clearly demonstrates the strength and depth of SSE’s telecoms business. The two companies share similar values and culture, and Neos Networks is looking forward to using this contract to break new ground in the telecommunications arena.”

Jeremy Sharp, Head of Strategic Technologies at Janet, said:

“The Janet6 project will ensure that the UK stays at the forefront of research and education networking globally. The fibre infrastructure that underpins Janet6 is the foundation upon which the network is built and we are pleased to be working with Neos Networks whose excellent track record in the provision of reliable, state-of-the-art fibre infrastructure will provide this solid foundation for years to come.”

Neos Networks was able to provide the flexibility and responsiveness that were essential for supporting Janet as it evolves its communication infrastructure to meet the education community’s future demands.

Mark Mathieson, Neos Netoworks’ Managing Director, Networks

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Neos Networks earns ISO27001 certification

  • Neos Networks

Our information security management systems have been given an ISO27001 certification throughout its telecoms and data centre business.

For customers needing confidence in the integrity and security of their network and data centre providers’ operations, ISO27001 certification offers the reassurance of a demanding, externally validated information security management standard. Having already obtained ISO27001 certification for their Hampshire data centre, Neos Networks demonstrated best practice through the recent external audit of the entire business operations.

To give it its full title, ISO/IEC 27001:2005 is a model for establishing, implementing, operating, monitoring, reviewing, maintaining and improving an information security management system (ISMS). To demonstrate the highest levels of operational integrity to cloud services providers and systems integrators using Neos Networks’ services for their clients’ mission-critical applications, certification is a must-have.

Future investment

This is an important milestone for Neos Networks as the company plans to invest significant capital throughout 2013 to develop new network services and broaden its geographical reach to customers across the UK.

Discussing the recent certification’s value to Neos Networks’ customers, Chris Jagusz, Managing Director said: “ISO27001 certification is another sign of our commitment to showing customers why they can have the highest confidence in our operations. Our stewardship of confidential information is robust and that we constantly challenge ourselves to keep it that way.”

ISO27001 certification is another sign of our commitment to showing customers why they can have the highest confidence in our operations.

Chris Jagusz, Managing Director, Neos Networks

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Neos Networks delivers for HighNet

  • Neos Networks

Neos Networks has partnered with HighNet, Scotland’s leading telecoms service provider, to extend their network UK-wide in the next phase of their growth plan.

HighNet launched their own Internet Service Provider (ISP) network in early 2012 and needed a partner able to deliver a scalable UK-wide solution with a geographical footprint most beneficial to their clients. The solution had to fulfill  HighNet’s rapid growth plans to deliver their extensive services over a secure high capacity network.

Neos Networks’ solution consists of a virtual private network that connects seven essential locations: Inverness, Aberdeen, Edinburgh, Strathclyde, West of Scotland, Manchester and London. Certain sites also provide co-location services for storage, replication and business applications. This platform enables HighNet to deliver extended voice, data and mobile services to existing clients with a multi-site UK presence.

The considerable investment in the network will be worthwhile, as Dave Siegel, Managing Director of HighNet, explained: “businesses need high-quality bandwidth with genuine reliability to enable them to grow in this digital age. By building our own ISP network including SSE’s data centre capability across the country, we’ve laid the foundations from which we can deliver the connectivity and infrastructure that our partners and end-user customers need.”

Commenting on the partnership, Chris Jagusz, Managing Director of Neos Networks, said: “HighNet’s extended footprint opens up a whole new range of services for existing customers as well as a platform for new business. We are pleased to be working alongside HighNet to deliver the next phase of their growth plans now and over the coming years.”

About HighNet

Founded in 1994 by Flora Siegel, Highland Network Ltd was set up to offer innovative and ground-breaking least cost telephone call routing services in the Highlands of Scotland. The success of the penetration into the Highlands led to them expanding territory firstly into Grampian region and following quickly on with the whole of Scotland. To reflect this growth, they rebranded as HighNet in 2000, and after purchasing of their own billing platform in 2001, they have grown to become Scotland’s leading business telecommunications provider, offering a wide range of voice, data and mobile solutions. They now provide access to a full product range from the UK’s largest telecoms suppliers, ensuring quality and value for money for businesses throughout the UK and abroad. Their services are sold through 90+ channel partners throughout the country. Their vast depth of experience, a product range and skill set ensures that HighNet provides a service that is second to none.

By building our own ISP network including SSE Group’s data centre capability across the country, we’ve laid the foundations from which we can deliver the connectivity and infrastructure that our partners and end-user customers need.

Dave Siegel, Managing Director of HighNet

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Neos Networks API-enables its pricing tool

  • Neos Networks

Neos Networks has developed its pricing tool enabling an API functionality for customers to generate their own price quotations.

The API (Application Programming Interface) now enables customers to link their pricing tools to Neos Networks’ UK-wide Ethernet pricing. Customers can generate quotes online and in real-time through their own pricing tools rather than by email or through a portal. The tool can generate point-to-point or point to-multipoint Ethernet quotes UK-wide, with single and multi-quotes.

This development reduces time spent by resellers, managed service providers and system integrators looking to provide their end-client with the most competitive and beneficial deal available in the market.

Commenting on the pricing tool development, Chris Jagusz, Managing Director of Neos Networks, said: “The API is the first of a series of quarterly product launches and service enhancements that we have planned. In Q1 2013 we will be adding Internet Access pricing to the tool, one of the many new product lines we are introducing over the next three years. Using the tool gives customers more flexibility to receive quotes in real time.”

The API is the first of a series of quarterly product launches and service enhancements that we have planned. In Q1 2013 we will be adding Internet Access pricing to the tool, one of the many new product lines we are introducing over the next three years.

Chris Jagusz, Managing Director of Neos Networks

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Neos Networks expands UK-wide high capacity network

  • Neos Networks

Neos Networks was the first operator to launch Ethernet WAN services in the UK over ten years ago and since then has continued to develop the technology even further.

With cloud computing making greater demands on networks for speed, low latency and high reliability, Neos Networks is introducing ever faster core and access network technology. Neos Networks owns and operates one of the largest telecoms and data centre networks in the UK. The company specialises in high-capacity Ethernet, wavelengths, fibre services and co-location for network operators, cloud service providers and systems integrators. As part of the recent improvements, existing routers were upgraded with minimum service interruption by using Alcatel-Lucent 7750 service routers. SSE’s choice of partner was based on the strong operational performance and rich feature set of the product.

Commenting on the latest expansion, Chris Jagusz, Managing Director of Neos Networks, said: “This network enhancement highlights Neos Networks’ ambition to keep developing our portfolio of high capacity services. Alcatel was a natural partner for us in this project – they have worked with us to push technological boundaries and provide the coverage, flexibility and reliability that customers expect.”

Alcatel was a natural partner for us in this project – they have worked with us to push technological boundaries and provide the coverage, flexibility and reliability that customers expect.

Chris Jagusz, Managing Director of Neos Networks

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Neos Networks partners with Fujitsu to provide a national dark fibre network

  • Neos Networks

Under the initial ten year agreement Neos Networks will provide Fujitsu with a 1,400km national fibre network linking London, Reading, Bristol, Birmingham, Leicester, Leeds and Manchester.

Fujitsu also gains access to Neos Networks’ extensive 5,000km fibre network and nationwide co-location sites to support its network expansion plans.

Since the network first became operational, Fujitsu has utilised more than 2,500km of fibre network enabling 100Gbit/s data on Fujitsu’s Managed Wavelength Service (MWS). Fujitsu customers benefit from its high capacity, low latency network to support current and emergent cloud computing applications. Neos Networks led the way in a competitive tender process through its network reach, flexibility and creativity in meeting Fujitsu’s requirements.

Chris Jagusz, Managing Director of Neos Networks said: “This is an important partnership for Neos Networks, which demonstrates our capability as a national network and data centre provider. I believe our ability to offer a flexible and responsive service helped us develop our relationship with Fujitsu, and we look forward to a long and successful working partnership.”

Andy Stevenson, CEO of Fujitsu Telecommunications said: “With Fujitsu’s extensive experience in the fibre and co-location arena it was essential that our partners could add value to our proposition. Neos Networks worked with Fujitsu in a collaborative manner to form a complete understanding of the commercials, deployment, operational risks and pitfalls around such a network. It is this collaborative approach that has and continues to be instrumental in the success of the continued expansion of our MWS service to deliver carrier class managed services to our customers.”

About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Over 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.5 trillion yen (US$54 billion) for the fiscal year ended March 31, 2012.

For more information, please see http://www.fujitsu.com
Fujitsu UK and Ireland is a leading IT systems, services and products company employing 11,400 people with an annual revenue of £1.7 billion. Its business is in enabling its customers to realise their objectives by exploiting information technology through its integrated product and service portfolio. This includes consulting, applications, systems integration, managed services and product for customers in the private and public sectors including retail, financial services, telecoms, government, defence and consumer sectors.

Neos Networks worked with Fujitsu in a collaborative manner to form a complete understanding of the commercials, deployment, operational risks and pitfalls around such a network.

Andy Stevenson, CEO of Fujitsu Telecommunications

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