The Neos Networks secret to customer service

How do we consistently achieve exceptionally high NPS customer satisfaction scores? Our people speak for themselves.

Making connectivity work for you – every step of the way

Watch our video to discover how our people make a real difference when it comes to customer experience. From quote to delivery, we’re here every step of the way to support you and your customers:

  • Andy Partridge, Wholesale Director, shares what’s behind our standout NPS.
  • Drew Morris, Wholesale Director, explains why your customers matter just as much as you.
  • Dave Clemmit, Head of Pre-Sales, explains how his technical pre-sales teams work with you and the wider business to provide a solution that beats the competition.
  • Stephanie Reid, Head of Customer Delivery, shares how we stay with you and your customers – from first contact to final delivery.

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