SSE upgrades HighNet’s core network to support ISP business

Neos Networks upgrades HighNet’s core network to support burgeoning ISP business

  • Neos Networks

London, 27 May 2015 Neos Networks, the UK’s leading provider of network infrastructure and data centre services, and part of the SSE Group, has extended its existing partnership with HighNet, by upgrading its core network to 10Gb to meet increased customer demand following the rapid growth of its Internet Service Provider (ISP) business.

Initially established to serve the Highlands of Scotland, HighNet has ambitious plans for business growth and in 2011, set out to become a fully-fledged national ISP.  In order to achieve this, HighNet turned to Neos Networks to help extend its national network footprint and build a private national ISP infrastructure to deliver resilient and scalable solutions – including connectivity, mobile data, disaster recovery and converged voice and data services – to enterprises across the UK.  While the original project was expected to run for five years, HighNet’s objectives were met a year ahead of schedule.  This, coupled with a dramatic increase in customer demand for HighNet’s ISP services, prompted its latest requirement to upgrade the network.  The 10Gb network capability will not only allow HighNet to support its many new and existing customers; it will also enable it to deliver wholesale services and become a network aggregator as well as an ISP.

“Since partnering with Neos Networks in 2011, with the aim of expanding our ISP business, we’ve experienced double digit growth, achieving 17 percent growth over the last year alone,” said David Alldritt, technology and innovation director at HighNet.  “Our initial requirement was for a scalable UK-wide solution, offering the most comprehensive geographical presence possible, to grow our customer base.  This has more than been met within four years, which is significantly sooner than we anticipated.  Following this great success, we’re keen to ensure that our business continues to grow and we can now be confident that we can keep up with the increased demand from our new and existing customers.”

Neos Networks’ scalable network solution and high-specification, UK-wide co-location facilities, underpin HighNet’s range of enterprise-class services and have played a key part in the impressive growth it has seen over recent years.  The newly upgraded network solution was rapidly provisioned by Neos Networks’ highly skilled and experienced team, who provided a significant amount of support right from the initial deployment stage to the present day.  HighNet has benefited from working with the same team from day one and the strong partnership between the two companies has been instrumental in building HighNet’s network from the ground-up.

Alldritt continued: “The consistency of Neos Networks’ team has made all the difference.  Everyone from our account director to the network architect involved in the original deployment is still onboard, which is something of a rarity in the telecoms business!  Not only does this make working together an easier and more enjoyable process, it also ensures that everyone fully understands our business and so are well placed to help us meet our future objectives.”

“HighNet has enjoyed much success since we began working together in 2011, so much so that customer demand had begun to outstrip capacity,” said Colin Sempill, managing director of Neos Networks.  “As HighNet was confident of the proven quality and reliability of our network services, we were the first port of call to deliver the 10Gb core network upgrade needed to continue to grow the business.  Our partnership with HighNet has been extremely successful to date and we look forward to continuing to work together as its ISP business continues to flourish.”

About HighNet

Founded in 1994, HighNet initially marketed call routing services to customers in the Highlands of Scotland and the company has been expanding its service portfolio and geographical reach ever since.   Today, HighNet is Scotland’s leading business communications provider, providing access to a wide range of telecoms services, while always ensuring a high level of service and value for money for its customers.  The company’s services are sold through more than 120 channel partners across the country.

Since partnering with Neos Networks in 2011, with the aim of expanding our ISP business, we’ve experienced double digit growth, achieving 17 percent growth over the last year alone

David Alldritt, Technology and Innovation Director at HighNet

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