Dedicated Internet Access (DIA) | Leased lines | Neos Networks
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Dedicated Internet Access (DIA)

Get a leased line – a high-speed internet connection exclusively for your business with guaranteed upload and download speeds.

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Reliable internet connectivity isn’t just a luxury for your business – it’s a necessity.

As data consumption grows, sluggish shared broadband connections can drag you down. That’s where Dedicated Internet Access (DIA) comes in.

DIA, also called a leased line, gives your business its own high-speed, dedicated connection, so you always get the bandwidth you pay for.

Scale up your bandwidth gradually to 10Gbps as your needs evolve, and only pay for what you use. No sharing, no slowdowns – just fast, reliable internet that grows with you.

Why DIA?

Our DIA leased line services provide a resilient, consistent connection for your business, including:

High speed
Scalable bandwidth from 10Mbps to 10Gbps with symmetrical upload/download speeds
Guaranteed performance
Uncontended access to the internet with guaranteed bandwidth and up to 99.95% uptime SLA
Enhanced resilience
MPLS core network with multiple diverse peering providers, plus RO2 options for maximum resilience
Robust security
Dedicated connection across our B2B-only network built for Critical National Infrastructure with full ISO27001 certification
Managed option (MDIA)
Fully managed service, including a 5-hour equipment fix SLA, ideal if you have limited internal IT resources
Industry-leading support
24/7/365 technical support, earning us a +75 NPS score, with continuous service monitoring for MDIA

Our DIA solutions

Whether you prefer a hands-off approach or total control, we have an internet access option to suit your business:

Dedicated Internet Access (DIA)
Our “wires-only” service provides a leased line to your business premises with exclusive bandwidth. Your internal IT manages network configuration, performance monitoring, and security, giving you full control over your connectivity.
Managed Dedicated Internet Access (MDIA)
The same dedicated service as DIA, but we fully manage and monitor your connectivity and provide technical support 24/7, invaluable for those with limited internal IT resources, ensuring seamless network management.
IP Transit
For ISPs or organisations with their own Autonomous System Number (ASN), this cost-effective service connects you to the global internet using the Border Gateway Protocol (BGP). Available in over 90 UK data centres, IP Transit offers scalable, high-performance connectivity.
Get a LIVEQUOTE account

Get a quick quote for DIA with LIVEQUOTE, our online pricing and ordering tool. Request access today.

Trusted by established organisations nationwide

What our customers say

Neos Networks provides a modern connectivity approach, supported by a friendly team and an easy-to-use portal. With other vendors, waiting for quotes from account managers can delay projects. Neos’ consistent process and MDIA reduce management on our end, allowing us to focus on delivering top service to customers.

Paul Coote, CEO at Instant On IT.

We began working with Neos Networks in 2015, when they deployed a robust core connectivity platform to help us expand our reach and meet ambitious growth plans. We’ve since taken advantage of the expansion of Neos Networks’ UK network to deliver more critical services to our customers.

Mark Holden, Head of Data Networks, NatWest Group

Having worked with Neos Networks on previous connectivity requirements we knew of the benefits of LIVEQUOTE, but we could not have predicted an eight-day turnaround from order to completion.

Zoe Oxley, Senior Project & Deployment Manager, Nynet

Neos Networks was perfectly placed to help us deliver exceptional WiFi managed services to our UK hospitality customers. We have established a synergy that has resulted in improved customer experience.

Theo Dimishky, Business Development Director at Wifirst

Neos Networks is renowned for its reliable connectivity and with a skilful team offering one of the simplest onboarding procedures in the market; it was a clear choice for us.

Mark Barber, MD, Brightstar

Our partners need high-speed, full fibre with both local access and nationwide fibre coverage. Working with Neos Networks across the UK helps us to deliver on this connectivity ambition.”

David Tomalin, Group Chief Technology Officer at CityFibre

Dedicated Internet Access FAQs

Take a look at our FAQs for Dedicated Internet Access

  • Does your business need DIA?

    If you're looking for high performing internet access that's consistent and dedicated to your business, then DIA should be considered. It offers fast upload and download speeds and quality of service. Plus with speeds up to 10Gbps, you can rest assured that you have the capacity requirements to support a growing business.

  • Why is a dedicated internet connection important?

    Today more than ever, a reliable internet connection is vital to the smooth running of most businesses. A fast connection can increase the productivity of your employees, while a poor-quality connection that regularly drops out can bring a halt to work and cause frustration among your personnel. A Dedicated Internet connection will ensure that the speed and reliability of your connection won’t be affected by other local users, through the avoidance of the public internet, keeping your operations going, no matter what.

    There are various transport options for dedicated connections, including Full Fibre Ethernet, Fibre to the Premise and Fibre to the Cabinet (FTTP and FTTC), Ethernet over Fibre to the Premise (EoFTTP) and Ethernet over Fibre the Cabinet (EoFTTC) and Ethernet First Mile. However, they all have these characteristics in common:

    • Guaranteed bandwidth
    • Synchronous download and upload speeds
    • Low latency, with minimal delays in data transmission
    • Better throughput, allowing more data to be transferred faster
  • What’s the difference between DIA and a leased line?

    While “Dedicated Internet Access (DIA)” and “leased line” are often used interchangeably, strictly speaking, they have distinct meanings. DIA refers to a high-speed, private internet connection with guaranteed bandwidth, while a leased line is the dedicated, point-to-point physical circuit that can be used for DIA or other private network services.

  • How much does Dedicated Internet Access cost?

    As connectivity continues to improve, tariffs for dedicated internet access have come down significantly in recent years. Businesses can now benefit from dedicated connections for hundreds of pounds per month, rather than the four-figure sums of the past. Of course, prices will depend upon the speed of the connection you require. 

    We offer fibre circuit access across the UK, at speeds ranging from 100Mbps to 10Gbps, as well as Ethernet over FTTC/P access options that support a range of lower bandwidths, from 80/20Mbps to 1000/220Mbps. Your bandwidth is scalable, so you can step it up or down as your business needs change, regardless of data usage. Also, by using a large number of points of presence (PoPs) and multiple access providers, we keep connection costs lower.

  • What is an IP Transit service?

    Internet Transit connects Internet Service Providers (ISPs) to access larger networks. IP Transit offers a reliable, high-performance and cost-effective solution based on a multi-homed and Border Gateway Protocol (BGP) enabled platforms.

    Find out more.

Get in touch

Got a Dedicated Internet Access or IP Transit requirement? Discuss your options

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Download our brochure to discover our DIA services

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